Terms & Conditions
• For bookings made greater than 20 days from travel date, large groups, and private trips, a deposit is required equal to the cost of two adult tickets to secure the booking.
• Deposits can be made with credit card online or by phone, or via bank transfer. Call or message 0438909502, or email email@example.com to arrange payment.
• Balance of trip must be paid prior to boarding. Correct cash on the day is acceptable. No EFTPOS facilities onboard.
• Cancellations at the discretion of the operator due to weather constraints or failure to achieve minimum booking numbers will result in a full refund of the guest's cruise to the guest.
• The safety and comfort of our guests is paramount. As weather can be unpredictable, all efforts will be made to provide sufficient notice of cancellation, however guests may be notified on the day of the trip.
• Weather may shorten trips due to safety and comfort for guests at the discretion of the operator. In addition, alternate transportation to/from the island may be provided.
• If tour is cancelled by operator every attempt will be made to reschedule trips to guest convenience.
• Cancellation by guest within 24 hours of travel results in forfeit of 100% of fare.
• Cancellation by guest within 2-5 days of travel results in forfeit of 50% of fare.
• Cancellation by guest within 6-10 days of travel results in forfeit of 75% of fare.
• Cancellation by guest prior to 10 days of travel eligible for refund of 100% of fare.
• Dietary Requirements: Guests must make the operator aware of any dietary requirements particularly serious allergies and life-threatening conditions. All efforts will be made to accommodate guest requirements for non- serious dietary requirements however conditions on board restrict the operators ability to ensure strict dietary requirements can be catered for. Call us on 0438909502 to discuss options.
Vouchers: Funtastic vouchers are valid up to and including the dollar value of the voucher at the time of purchase and not the quantity of passengers purchased for. Charter prices may change and the difference in value of current trips to the value of the voucher are owed by the voucher purchaser.
Mobility & Accessibility: Boating occurs in an active environment with constant movement, smaller spaces, beach transfers, and requires suitable balance. Please call us on 0438909502 to discuss any mobility issues.
Please Note: Funtastic Cruises is not a fishing charter and as such, no fishing equipment is allowed on board including, but not limited to, spear fishing.